Advantive Customer Support Portal Maintenance Window

Beginning 2 December 9:00PM Eastern Time and ending 5 December 9:00AM Eastern Time

During this maintenance, access to the legacy support portals will be disabled while we complete the process of launching our new Customer Support Portal located at

During this planned outage, if you have an emergency, call (248) 683-0970.

The morning of Monday, Dec 5th an email will be sent containing your log-in information to the Advantive Customer Portal and how to reset your password. You will want to keep this information in a readily available location to access the Advantive Customer Portal and take full advantage of all the available resources it provides.

As a reminder, if you have any issues with accessing the Advantive Customer Portal after the completion of the Maintenance Window, do not hesitate to contact [email protected]

We look forward for you to experience the new Advantive Customer Portal and see how it evolves as we continue to invest in better ways to support you.