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Mark Pickett

13 Articles

Latest Articles

Why B2B Self-Service Still Fails

Many B2B self-service initiatives fail for a simple reason: they are built around the business, not the buyer. Here is…

Real-Time Quality Is No Longer Optional

Manufacturers can no longer afford delayed quality signals. Real-time quality helps teams detect issues sooner, reduce waste, and improve operational…

Creating a Capacity for Growth

As distributors grow, inefficiencies that once felt manageable start to slow everything down. Manual work, re-entry, and workarounds quietly consume…