Introduction: When Orders Never Sleep— Neither Should Your ERP
Late nights. Overtime budgets spiraling. Inboxes overflowing with emailed purchase orders. Maybe—even a fax machine still humming in the back room (yes, it’s still a thing).
For global B2B distributors, manual order entry is an inefficiency bleeding time, accuracy, and morale. That’s where Lucy by Commerce Vision steps in: a smart, always-on automated order processing solution that integrates purchase orders into your ERP with speed and precision. It’s not just modernization; it’s relief—powered by Advantive’s ecosystem and unified commerce capabilities.
The Hidden Drain: Manual Order Entry Taxing Your Operations
Manual order processing isn’t just slow—it’s costly:
- Time: 3–5 minutes per order turns into hours every day.
- Errors: Typos compound into fulfillment delays and customer frustration.
- Speed: Slower confirmations, delayed shipments.
- Team morale: Repetitive work wears teams down.
For example, one Lucy client processed orders with 80–90 lines manually in 45 minutes—now done in under a minute. Multiply that across hundreds—or thousands—of orders, and the hidden tax becomes undeniable.
B2B Order Automation Trends & Regional Momentum
According to Gartner, 80% of B2B sales interactions will occur in digital channels by 2025, as buyers demand frictionless, accurate, and automated experiences. Meanwhile, AI adoption drives operational efficiency in 79% of B2B firms.
In Southeast Asia, AI adoption directly improves cross-border trade, particularly in regions with better infrastructure. As part of the Advantive fmily, Commerce Vision’s Lucy brings these digital-first expectations to reality—across APAC and beyond.
Why Lucy? Intelligent Sales Order Automation by Commerce Vision
Lucy is built for B2B, designed to handle PDF/email POs—no more EDI hangups.
Core benefits:
- 24/7 processing: Orders enter your ERP any time, day or night.
- 100% accuracy: Validates against your ERP to eliminate errors.
- Fast setup: “Set-and-forget” mapping, no long onboarding.
- Flexible ERP integration: Works with major ERPs via APIs or SFTP.
- Scalable & cost-effective: Less than a full-time employee, more ROI.
Advantive + Pepperi + Lucy: A Unified B2B Commerce Ecosystem
In July 2024, Advantive acquired Pepperi, a leading omnichannel B2B commerce platform serving over 1,000 customers across 70+ countries. Together, the trio empowers distributors with:
- Unified digital commerce via Pepperi
- AI-driven order automation via Lucy
- End-to-end process optimization through Advantive’s ERP, MES, and QMS platforms.
Who Should Automate with Lucy?
If you’re a B2B distributor or manufacturer who:
- Receives orders via email or PDF
- Feels the drain of manual entry
- Needs fast, accurate, and scalable order processing
- Wants seamless ERP integration with minimal IT lift
Lucy transforms your manual order entry from obstacle to advantage.
Expanded Customer Impact: Real Results
- Time Savings: One customer reduced 45-minute manual entries to under a minute.
- High Volume Efficiency: In foodservice, one customer now processes 6,000 orders and 20,000+ lines every week—automated, accurate, and always live.
Conclusion: Automation Is the Fix, Not the Future
Manual processes might still “work”—but at what cost? In the global push toward B2B automation, Lucy offers a proven solution: fast, error-free, and always-on—backed by Commerce Vision, Lucy, and Advantive.
Ready to Reclaim Time and Accuracy?
Book a 15-minute live demo to see how Lucy connects with your ERP, automates your order flow, and delivers 24/7 order processing faster than manual entry.
Let’s turn your order inbox from burden to business advantage.
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