Your Buyers Are Going Digital. Here’s How to Stay Central to the Process.
B2B purchasing has changed.
Your customers are researching on their own time, reordering from their phones, and expecting to manage their own accounts without picking up the phone. The distributors who hold their share of that buying activity are the ones who have made it easy to do business digitally -- on the customer's terms, not just during business hours.
Download this 30-minute session to look at what it actually takes to build a self-service channel that works in distribution: one that handles customer-specific pricing, stock visibility, and account rules, and connects directly to your ERP. Not a separate system. A second front door to the one you already run.
This webinar recording shows what the shift looks like in practice, what makes B2B self-service succeed or fail in a distribution context, and what happens to order volumes and rep workload when it works.