Pepperi is packed with features designed to make your sales operations smarter, faster, and more connected. But many users only scratch the surface of what’s possible. Our unified B2B eCommerce platform offers powerful features that can improve communication, increase sales opportunities, and make day-to-day processes more efficient.
Let’s take a closer look at three ways you can maximize Pepperi’s powerful features.
1. Stay Connected with Push Notifications
With Pepperi’s Message Center, you can send push notifications directly to your sales reps or B2B buyers, keeping everyone informed and empowered to act immediately.
Use cases include:
- Alerting reps to new account assignments.
- Reminding eyewear reps to manage frame boards.
- Notifying buyers about promotions or new product launches.
Ways to send:
- From the back office via the Message Center.
- Through automated workflow actions.
- Using the Pepperi API for event-driven notifications.
Pro Tip: Ask users to name their devices in settings. It makes device lists easier to manage when sending messages.
2. Recover Lost Sales with Abandoned Cart Reports
Ever wonder which buyers start an order but don’t check out? Pepperi makes it easy to spot abandoned carts and give sales teams a chance to follow up.
Build your report in a few steps:
- Create a new Activity List in Admin Settings.
- Add filters: Sales Order type, “In Creation” status, and cart totals greater than zero.
- Design your view with key fields like account name, creation date, order value, and rep.
- Enable Smart Search and Totals to track abandoned cart value across your team.
Pro Tip: Share this report with managers for real-time visibility so reps can proactively recover lost sales opportunities.
3. Boost Sales with Related Items
Pepperi’s Related Items feature helps your sales team recommend the right products at the right time. Whether it’s upselling accessories, suggesting complementary items, or reminding customers to restock, this tool makes cross-selling effortless.
How it works:
- Define item relationships in Settings > Items > Related Items.
- Create relationship types like upsell, cross-sell, or replenishment.
- Assign related products to display in a carousel on the Item Details page.
- Upload in bulk via CSV—or better, integrate directly from your ERP for real-time sync.
Pro Tip: For large catalogs, ERP integration saves time and prevents errors by keeping product relationships automatically up to date.
Smarter B2B eCommerce Starts Here
Pepperi goes beyond being a standard B2B sales platform, offering a toolkit that helps you sell smarter, serve customers better, and run your operations with greater efficiency. By making the most of features like push notifications, abandoned cart reports, and related items, you can create a more connected sales experience and capture opportunities that might otherwise slip through the cracks.