Advantive ONE Support: What’s New, What’s Next
a1 is evolving to bring more of your team’s operational work, information, and support experience into one connected workspace.
Watch for a preview of what’s ahead. We demonstrate the evolving support experience in a1, including how teams can create and manage support cases, add relevant context, and track progress. We also share other a1 capabilities designed to help teams work with greater visibility and clarity.
In this session, you’ll see:
- The evolving support experience in a1
- How to create and manage support cases, with relevant details and attachments
- How case status, updates, and notifications can be tracked in one place
- A preview of additional a1 capabilities and what they mean for your team