Looking to further increase its reach both locally and online, this restaurant supply company implemented DDI System’s Inform ERP Software and Inform eCommerce products. Finding that DDI System’s software blended seamlessly with its AutoQuotes software, this business saw significant business improvements and sales growth since implementation, and feels well positioned for future growth.
When this restaurant supply company first opened its doors, it supplied disposable paper products to local restaurants. Now it provides everything from heavy equipment and small wares, to disposables, janitorial, and chemical supplies for foodservice operations throughout the greater Chicagoland area. In addition, the business touts an 8,000 square foot cash-and-carry store, which provides commercial-grade kitchen tools to both restaurant operators and consumers.
Reputation & Technology Win
After using the same software solution for almost two decades, the owner of this restaurant and foodservice supply company knew he needed to make a change if he wanted his business to continue growing in an increasingly technology and data-driven marketplace. He wanted a solution that would provide him with a finer level of detail about the business, while also providing intelligent and intuitive forecasting. Seamless integration with its AutoQuotes technology was another required feature.
“We had been with Sage since 2002. But there were limitations we could not overcome as we developed our path forward,” said the owner. “It was time to take the next step to evolve our Enterprise Resource Planning (ERP) Software.”
“Inform changed my whole mindset about the type of solution that would best fit our needs.” – Restaurant Supply Company Owner
This owner explored DDI System after other users in The United Group (TUG) and PRIDE buying groups expressed their satisfaction. Despite his initial inclination toward open-source software systems, he found that DDI’s products met approximately 95 percent of their predetermined requirements in a software solution.
“With Inform, we didn’t have to write any additional code or workflows. This told me that 1) DDI knows the distribution business, and that 2) we were on the right track. Inform changed my whole mindset about the type of solution that would best fit our needs.”
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